2008-02-20

Windows Vista SP1 installation circle of death

It turns out that the auto-update function of Windows Vista (ON by default!) downloads SP1 for Vista and leads to a continuously rebooting system after install for many users (see thread on Microsoft forums here) User echostormfury summarizes his extremely frustrating experince with M$ tech support:

3 hours on the phone with Microsoft Technical Support did not get me anywhere except to a "professional level technician" that asked me right off the bat to pay $249 for the incident support
[...]
So I now have to migrate my data out, reinstall Windows, and salvage my files in a new install.
[...]
Points Learned:
Microsoft Sucks (Relearned)
Microsoft Windows Vista Sucks (Relearned)
Microsoft Windows Update should BE TURNED OFF from Automatic Updates (Not feasible or practicle, but I'd rather be hacked and whored than risk losing ALL MY FILES again due to stupidity rather than devious ingenuity)
RAID with Windows is trouble (sync a backup instead daily, or image weekly)
A likely culprit: AVG may be contributory to this problem
And did I mention, Microsoft Sucks?

Microsoft you owe me 14 hrs of my time

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12 Comments:

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Anonymous Anonymous said...

The first install of Vista fried my motherboard, so I rebuilt the computer, reinstalled Vista and have had nothing but problems. I have tried to install Vista service pack 1 so many times and it won't work at all. I have wasted over 30 hours now looking for hacks or resolutions to this problem. Microsoft will not help at all, they should not have released this update until it worked correctly. There should be a class action lawsuit filed against the company for releasing a lemon of a product. This is extremely frustrating how a company can sell a product that doesn't work right. I am switching to open source or Mac at this point. My $2,000+ pc is worthless now.

6:41 PM  
Anonymous Jamie Shellman said...

LOL! There were some interesting reviews about that program, so it wasn't surprising at all to know that you experienced the same thing. Data migration is kinda tough, especially if there are numerous info that you need to transfer from one computer to another. So how's your data management now?

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